Focus Group #6 - Vendors

London, UK: 15th January 2015

The main objectives of this focus group were to:

To find out what users think of the Curation Costs Exchange (CCEx)
To identify what users want / expect from the tool
To find out what the common problems are when using it
To collect recommendations for improvement
To find out if there are concerns about sharing cost data and if so, why. What could be done to mitigate these concerns?

Questions included:

What are your genuine thoughts on the CCEx tool?
Do you find it easy and intuitive to use?
What do you like best/least about it?
What are the barriers in using it?
Are there redundant features?
Is the language understandable or is there too much jargon?
Would your organisation submit cost data? Who in your organisation would be responsible for submitting the data?
What kind of support are you currently using for costing digital curation?

The objectives and questions were to be ideally considered from a vendor’s and digital preservation solution provider’s perspective and also, if possible, to mirror their users’ view and requirements.